Upon request we provide TECHNICAL SUPPORT for the following issues:

- Installing / Configuring RIP and Graphic Softwares ( CORELDRAW 12 ,X3 ,X4 ,X5 ,X6 ) for printing with PC-600, by remote TEAMVIEWER connection with customers all over Italy and Europe.

- Basic course of CORELDRAW to start printing and preparing files for RIP.
Ex: White over/under print, etc., by remote TEAMVIEWER connection with customers all over Italy and Europe.

- Installing by remote TEAMVIEWER connection, the Color Palette for ROLAND ColorCAMM printers on CorelDraw and Illustrator.

- Solving incompatibility between RIP software and different versions of Windows operating systems.

- Technical support for the production of graduation thesis books covers.

- Phone support in English and Italian for ColorCAMM PC-600:
a) Print/Cut Misalignment
b ) Incorrect cartridges pickup
c ) Ribbon cut while printing
d) Discontinuous oblique and horizontal lines while printing
e) Printhead voltage and temperature regulation
f) Etc. Etc. Etc. Etc. ....................

- Phone support for installation / configuration / alignment of a new PC-600 printhead "do it yourself "!

- Providing Technical Support Software email containing different files such as:
a) File .EPS, color barcodes for cartridges cassettes PC-600 ,PC- 60 ,PC-12
b ) File .PDF, temperature management from the control panel of PC-600
c) File .PDF, temperature management via "teiout.exe" on PC -600
d) File .Cpl, Roland color palette for CorelDraw (all versions )
e) File .Cpl, Roland color palette for Illustrator (all versions )
f) Print Driver for Windows, PC-600 ,PC- 60
g ) File .PDF, alignment procedure for PC-600 Cassette Pickup
h ) File .PDF, alignment procedure for Print/Cut on PC-600
i) File .CPL with professional Working Area for CORELDRAW 12, X3, X4, X5, X6
l) Service Manual ColorCAMM PC-600 ,PC- 60 ,PC-12

- Technical advice on materials for thermal transfer printing ,Manufacturers and models:
a) Vinyl
b ) Polyesters
c) Graduation thesis covers
d) Fabric transfers

- Etc. Etc. Etc. Etc. ....................

Resin Refill Ribbons Cartridges Cassettes Roland PC-600, PC-60, PC-12 ColorCamm Cartridge Cassette.

All trademarks, logos and products mentioned are registered trademarks or trade names of their respective companies. The above products are not original, but adaptable and do not infringe any patent or intellectual property rights of any company.
Copyright GRAPHICS GIOTTO di Alberto Saraggiotto is forbidden even partial reproduction. By Alberto Saraggiotto